Technical Support Agent with German & English

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MidFull-time·Umowa o pracę
#348415·Dodano wczoraj·0
Źródło: justjoin.it
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Tech Stack / Keywords

ITILTroubleshootingFirewallAntivirusNetworking

Wymagania

  • Proficiency in ITIL framework
  • Strong troubleshooting skills
  • Experience with firewall and antivirus software
  • Knowledge of networking concepts
  • Language skills: German (C1), English (B2)

Obowiązki

  • Provide technical support and troubleshooting for IT-related issues
  • Handle firewall and antivirus related problems
  • Manage networking issues and configurations
  • Follow ITIL best practices in support processes
HCLTech

HCLTech

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