Helpdesk specialist L1-L2 (m/k) - Warszawa (Mazowieckie), Polska

• Proficient in iOS, Windows, and MacOS operating systems
• Strong troubleshooting skills
• Knowledge of networking concepts

Nice to have:

• Experience with ticketing systems
• Familiarity with Mobile Device Management
• Good communication skills
• Language skills: Polish (B2), English (B1)

• Provide L1 and L2 support for end users
• Troubleshoot issues related to iOS, Windows, and MacOS systems
• Manage and resolve networking problems
• Use ticketing systems to track and manage support requests
• Utilize Mobile Device Management tools for device administration