Business Analyst - Credit Risk Department

The role is within the Credit Risk Department of a banking institution, focusing on supporting the development and enhancement of decisioning capabilities to foster sustainable growth and improve customer experiences while managing risk.

• At least 3 years of experience as a Business Analyst in the financial services or banking sector.
• Basic technical understanding, including SQL and system analysis concepts.
• Experience with Atlassian tools such as JIRA and Confluence.

Nice to have:

• Proficiency in business process modeling techniques.
• Experience within an Agile/Scrum environment.
• Strong communication and facilitation skills.

• Use strong analytical skills to uncover real business needs and propose alternative solutions that deliver real value to both users and the business, while avoiding unnecessary complexity.
• Identify and recommend effective business process solutions in the finance area.
• Conduct end-to-end process analysis – from business logic and system rules to customer segments and different user paths, maintaining strong attention to detail.
• Apply advanced analysis techniques such as functional decomposition, user stories, use cases & scenarios, user story mapping, process modeling (BPMN), and visual thinking.
• Gather and document functional and non-functional requirements, ensuring clarity and traceability.
• Decompose epics into stories and tasks, organize them, and ensure product and feature descriptions are easily understandable for developers and testers.
• Support the Product Owner with backlog refinement, helping maintain focus on customer and business priorities.
• Collaborate with external partners & business representatives and moderate meetings effectively.
• Communicate fluently in English, both verbally and in writing, to collaborate effectively across international teams.
• Work independently with a proactive mindset to drive results.
• Adapt quickly to dynamic and changing contexts in an Agile environment.

Location: International collaboration required. Team Structure: Part of an Agile cross-functional team. Tools/Methodologies: Familiarity with BPMN, Agile methodologies, JIRA, Confluence.