B2B Product Manager - Observability

Jamf is hiring a Product Manager for their Infrastructure Agile Release Train (ART) to manage three engineering teams focused on Monitoring, Tracing, and Logging. The role blends Product Owner and Project Manager responsibilities, requiring a solid technical foundation and experience in AI-driven workflows.

• Bachelor degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience.
• 3+ years of Product Manager, Technical Product Manager, or Product Owner experience with a track record of delivering technical products.
• 2+ years working with engineering teams in an Agile development environment.
• Solid technical foundation with understanding of system architecture, cloud infrastructure concepts, and engineering trade-offs.
• Strong project management skills to track multi-team dependencies, manage risk, and drive initiatives to completion.
• Excellent communication and interpersonal skills to convey technical work to technical and non-technical audiences.
• Strong analytical and problem-solving skills; comfortable making data-informed decisions under ambiguity.

Preferred:

• Experience in Agile quarterly planning activities.
• Familiarity with Observability concepts and tooling (e.g., Prometheus, Grafana, Open Telemetry) or interest in learning.
• Experience with Kubernetes, cloud infrastructure (Azure, AWS, or GCP), or Developer Productivity platforms.
• Experience using AI to synthesize data in a Product or Project role.
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
• Proficiency with Atlassian tools (Jira, Confluence).
• Experience working in or alongside SRE, Platform Engineering, or DevOps teams.
• Exposure to SaaS product management and understanding of technical lifecycle management.

• Conduct ongoing discovery to validate priorities and surface emerging needs across Monitoring, Tracing, and Logging.
• Define success criteria for each product initiative and track outcomes through delivery and beyond.
• Stay informed on relevant industry trends in observability tooling and cloud infrastructure.
• Drive AI adoption within the three teams and enable AI-driven workflows for other teams using observability data.
• Own and maintain a healthy backlog across all three Observability teams, balancing new feature development, technical investment, and defect resolution.
• Work closely with engineers and tech leads to convert roadmap initiatives into clear backlog items with defined scope and acceptance criteria.
• Participate in Agile ceremonies including quarterly planning, sprint planning, backlog refinement, and ART syncs.
• Communicate release forecasts and associated risks proactively to stakeholders.
• Track dependencies and sequencing across Monitoring, Tracing, and Logging to ensure coordinated delivery.
• Identify and resolve cross-team blockers early; escalate risks before delays.
• Serve as a central coordination point between Observability teams and stakeholders including Platform Engineering, DevOps, SRE, and Product leadership.
• Collaborate with cross-functional partners to ensure observability capabilities meet internal and external needs.
• Translate technical observability work into clear, business-relevant narratives for non-technical stakeholders and leadership.

This role is remote in Poland. Applications are accepted only from candidates based in Poland with sponsorship to live and work in Poland.