IT Project Manager

NOVOVISION is a casino management system serving dozens of customers across the gaming industry. The company is at a pivotal growth phase, scaling delivery capability, stabilising its product, and running a significant technology transformation programme. Delivering complex implementation projects reliably and at pace is a critical differentiator, and the company is investing in building a world-class delivery function to match its product ambitions.

Must-have experience:

• Experience coordinating across multiple technical disciplines simultaneously.
• Comfortable managing projects with complex scope, dependencies, and stakeholders.
• Ability to build and maintain delivery plans that teams actually follow.
• Strong risk identification and escalation discipline; surface problems early.
• Experience introducing or improving delivery practices in teams without prior structure.

Ways of working:

• Work closely with team leads operating without a senior management layer above them.
• High ownership mentality; treat project outcomes as personal responsibility.
• Clear, structured communicator; keep stakeholders informed without overwhelming them.
• Decisive under ambiguity; able to make calls with incomplete information and course-correct.
• Change-agent by nature; seek better ways and bring people along.
• Process-minded but not bureaucratic; introduce structure where it helps.
• Technically fluent; understand enough to have credible conversations with engineering, architecture, and infrastructure teams.

Optional:

• Experience in gaming or other regulated on-premise software environments.
• Familiarity with hardware-integrated software deployments.
• PMP, PRINCE2, or equivalent certification (valued but not required).

Shape how delivery works & drive cross-team execution:

• Actively contribute to building NOVOVISION's delivery capability; help create a PMO.
• Work with the Head of Technology and engineering managers to improve cross-team ways of working: planning cycles, dependency management, and release coordination.
• Model behaviours of a high-performing delivery culture: transparency, accountability, constructive challenge, and continuous improvement.
• Coordinate delivery across Product Owners, Engineering Managers, UX Designers, Architects, QA, DevOps, IT, Hardware, and on-site deployment teams.
• Run structured project ceremonies - standups, steering, retrospectives - appropriate to project complexity.
• Identify dependencies between teams and actively manage them to prevent blockers.
• Surface risks and impediments early and escalate them with the right context for fast resolution.

End-to-end project ownership & delivery control:

• Take formal ownership of projects from Sales handover through to Account Management handover.
• Run project kick-offs: establish project charters, define scope, agree key milestones and dependencies.
• Build and maintain realistic, up-to-date delivery plans across all workstreams.
• Ensure every project has a clear owner, defined scope, and executable plan before execution begins.
• Ensure deliverables match agreed scope; flag scope creep, undocumented changes, and delivery gaps.
• Coordinate UAT preparation: align stakeholders, organise test environments, track defect resolution.
• Own the go-live recommendation; green-light production launches only when criteria are met.

Go-live, stabilisation & handover:

• Oversee production go-live: coordinate teams, manage sequencing, monitor early stability.
• Lead initial stabilisation phase post-launch, ensuring rapid triage and resolution of issues.
• Prepare and execute formal project handover to Account Management with full documentation and resolution of open items.