ServiceNow Developer

Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions.

Type of project: IT services

Office location: Warszawa, plac Europejski

Work model: Hybrid - 20% onsite

Project language: English

Project length: Long-term

Only candidates with citizenship in the European Union and based in Poland

Start date: ASAP (depending on candidate's availability)

• 5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role
• Hands-on experience in ServiceNow development, configuration, and maintenance
• Strong understanding of the ServiceNow platform and its product ecosystem
• Experience in custom solution development and DevOps environments
• Knowledge of Service Management processes
• Experience with integrations (REST, SOAP, SSO, LDAP, Web Services)
• Understanding of IT security standards and complex system environments
• Ability to analyse requirements and support technical solution design
• Strong analytical thinking, attention to detail, and problem-solving skills
• Good communication skills and English at min. B2 level
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD) or equivalent

Nice to have:

• Experience with ServiceNow on-premise environments
• Knowledge of MariaDB, performance tuning, and backend maintenance
• Experience in solution design and architecture support

• Develop and implement ServiceNow configurations and customizations
• Analyse business needs and advise on new platform functionalities
• Design and develop custom solutions within ServiceNow
• Perform testing, validation, and code reviews to ensure quality and stability
• Collaborate with architects and administrators on development projects
• Maintain and manage ServiceNow instance, ensuring performance and security
• Support integrations with external systems (REST, Web Services, SSO, LDAP)
• Troubleshoot incidents and implement bug fixes and improvements
• Create and maintain technical documentation, SOPs, and knowledge base articles
• Contribute to continuous improvement, risk management, and platform optimization

Only candidates with citizenship in the European Union and based in Poland Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)