Forward Deployed Engineer (DXP AI Orchestration)

This is a high-impact, client-facing engineering role at the forefront of AI. You will act as the technical spearhead in both presales and delivery, shaping how enterprise clients adopt AI-powered digital experiences.

• Experience in customer-facing engineering, presales, or Forward Deployed Engineer roles
• Confidence engaging both C-level executives and deep technical teams, translating complex ideas into clear business value
• Experience with leading DXP ecosystems including Optimizely, Sitecore, Adobe Experience Cloud, or Contentful
• Hands-on experience building AI-powered solutions using LLMs, RAG architectures, agent-based systems, and APIs
• Familiarity with modern AI tooling such as Cursor, LangChain/LlamaIndex, and vector databases
• Proficiency in Python and/or TypeScript with solid experience in API-driven integrations
• Passion for MarTech, content management, omnichannel experiences, and personalization at scale
• Ability to thrive in fast-paced, ambiguous environments where experimentation and iteration are key
• Strong communication skills bridging business objectives with technical execution
• Working proficiency in English (upper-intermediate or higher) within a multicultural environment

• Work on real AI systems in production, taking ownership from idea to implementation
• Play a critical role in presales and deal shaping, leading demos, workshops, and solution narratives that influence client decisions
• Combine AI orchestration, APIs, and agents into scalable, business-critical solutions
• Build and evolve DXP solutions powered by AI across content management, personalization, and experimentation
• Leverage modern tools such as Cursor, Optimizely Opal, MCP servers, and cloud AI platforms
• Influence enterprise AI strategy and adoption at both technical and executive levels
• Operate in a high-impact, client-facing role where your work directly drives revenue, shapes engagements, and defines long-term partnerships

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.