Lead UX Researcher (Incogni)

We’re designing, developing, and growing Incogni — a privacy-tech product that helps people protect their personal data online. With Incogni, anyone can automatically remove their personal information from data brokers and other third-party companies.

Join our Experience Design Team and help shape the experience for a product that’s making privacy simple for everyone.

• Experience taking full ownership of research work from start to finish
• Confidence working in a role where some processes still need to be created, improved, and introduced
• Strong communication and collaboration skills
• Ability to synthesise qualitative and quantitative data and turn it into clear, relevant insights
• Competence in reporting research findings in a clear, practical, and stakeholder-friendly manner
• Confidence in asking the right questions at the right time, challenging assumptions, and constructively questioning ideas
• A proactive mindset and willingness to help build the foundations of UX research in the organisation

Nice to have:

• Proficient with remote user testing and user interviews
• Experience in visual design testing
• Ability to combine qualitative research findings with quantitative data
• Proven track record of creating research templates, repositories, or research operations practices
• Experience as the first or one of the first UX researchers in a product organisation

• Conduct both evaluative and exploratory research across our desktop and mobile products
• Own the full research process: from defining research goals and choosing methods to running sessions, synthesising insights, and reporting findings
• Help establish UX research as a stronger, more structured practice within the product development process
• Create and improve research procedures, templates, documentation, and ways of working for future research activities
• Gather user feedback to help ensure our products are usable, user-friendly, and aligned with real user needs
• Map user journeys to identify pain points, opportunities, and areas for future improvement
• Conduct research sessions (mostly online), including interviews, usability tests, and feedback sessions
• Work closely with product, design, development teams, and other stakeholders to turn research findings into actionable improvements