Senior Business Systems Analyst - Finance

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. The Enterprise Solutions team delivers technology solutions powering Kraken's internal operations, partnering with Finance, Legal, and HR to drive scalability, optimization, and an AI-first approach across the business systems stack. The company operates fully remote with Krakenites in 70+ countries.

• 6+ years of hands-on NetSuite techno-functional experience, including NetSuite OneWorld administration, configuration, and third-party integrations
• Proven ability to write and manage NetSuite scripts and workflows using SuiteScript 2.0 and SuiteFlow
• Deep understanding of finance and accounting processes including AR, AP, GL, P2P, Treasury, RevRec, Book Close and supporting systems
• Experience delivering end-to-end ERP implementations or major enhancements in a consultant or individual contributor capacity (4–6 mid-scale or 2–3 enterprise implementations)
• Strong business systems analyst fundamentals: able to lead requirements sessions, produce clear documentation, and translate complex technical concepts for non-technical Finance stakeholders
• Demonstrated ability to manage a high-volume support queue while progressing project work, organized, responsive, and calm under pressure
• Experience working with compliance, risk, and audit teams on SOX or SOC-type engagements
• An AI-native mindset with examples of applying AI tools to reduce manual work, improve accuracy, and accelerate financial close cycles
• Self-starter mindset with ability to build credibility quickly in a fully remote, fast-moving environment

Nice to have:

• NetSuite ERP certification (SuiteFoundation, Administrator, or equivalent)
• Experience in fintech, crypto, or a high-growth scaling environment

• Own the day-to-day administration, configuration, and stability of NetSuite and connected financial systems (Blackline, Kyriba, Brex, Lukka), serving as the primary technology partner for Kraken's Finance & Accounting teams
• Manage a high volume of NetSuite support tickets with a rapid response mindset, ensuring month-end close and other critical accounting workflows run without disruption
• Lead end-to-end delivery of NetSuite enhancements and projects from requirements gathering with Finance stakeholders through to build, testing, and rollout
• Design, build, and maintain integrations between NetSuite and third-party systems, collaborating with Enterprise Integration, Data Warehouse, and Engineering teams on cross-functional data initiatives
• Champion AI-driven process automation across the accounting function, identifying opportunities to replace manual workflows with intelligent, system-driven solutions, and actively piloting AI tooling within the NetSuite ecosystem and connected platforms
• Lead IPO readiness initiatives focusing on reducing close time and building scalable, audit-sound processes
• Partner with Finance leadership to understand current-state business processes, surface gaps, and recommend scalable solutions supporting a growing, multi-entity global operation
• Collaborate with SI partners on outsourced projects, providing co-design and co-development oversight to ensure quality outcomes
• Mentor junior team members and contribute to the broader evolution of Kraken's financial systems architecture

Applications are accepted on an ongoing basis unless a specific deadline is stated. Applicants may redact or remove personal identifying information from resumes. Kraken considers qualified applicants with criminal histories consistent with the San Francisco Fair Chance Ordinance. Kraken is an equal opportunity employer and does not tolerate discrimination or harassment based on protected characteristics as outlined by federal, state, or local laws.