Change Management Senior Manager
Tech Stack / Keywords
Firma i stanowisko
CBRE Business Services Organisation (CBRE BSO) is a part of CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development).
Wymagania
- Proven expertise in leading end-to-end change management for large-scale system implementations and AI adoption.
- Experience driving adoption of AI and digital solutions through change interventions.
- Skilled in planning and executing transition projects to deliver Target Operating Models (TOM).
- Experience supporting org design and developing comprehensive change plans for new operating models.
- Ability to conduct readiness and adoption assessments and track transformation progress.
- Experience designing creative engagement campaigns for AI and digital change.
- Ability to develop training strategies, plans, and capability-building programs.
- Strong stakeholder engagement and communication skills with credibility at senior leadership level.
- Ability to analyse engagement data and feedback to refine interventions.
- Ability to define SLAs and KPIs to measure change success.
- Relevant change qualifications (PROSCI, APMG, CMI).
- Knowledge of Articulate 360 for eLearning is an asset.
Obowiązki
Stakeholder Alignment & Engagement:
- Build strong relationships with senior leaders, project teams, and impacted teams.
- Facilitate alignment workshops and feedback sessions to secure buy-in.
Change Strategy & Planning:
- Design and develop comprehensive change management strategies and plans for BTO Projects.
- Prepare executives for changes, deliver key messages, and assess changes across a portfolio of projects.
- Design and execute creative engagement campaigns tailored for impacted audiences, driving awareness and enthusiasm for change and AI adoption.
- Translate project information and data into compelling visuals that support project objectives.
- Develop and deliver communication strategies that articulate the vision, benefits, and practical implications of change.
- Lead impact assessment workshops to analyse As-Is and To-Be states and define mitigation actions.
- Conduct readiness assessments and adoption assessments to evaluate preparedness and track progress.
- Develop training strategies, plans, and materials to support new ways of working.
- Contribute to refining methodologies and integrating best practices, especially for AI and digital transformation.
Oferta
- Stable employment conditions based on employment contract in an international company.
- Career advancement program including internal courses, international programs, and career coach advisory.
- Support for working from home and comfortable office with chillout room, entertainment room, creative labs, and terrace.
- Wellbeing initiatives including health and leisure activities (sport interest groups).
- Opportunities to participate in CSR and eco-friendly initiatives.
- Attractive benefits package including private medical healthcare, life insurance, multisport card.
- International environment with a multilingual community valuing diversity.
CBRE Business Services Organisation Sp. z o.o.
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