ServiceNow Architect

Join a role where you will not only design solutions but also shape the future architecture of enterprise platforms. As a Senior ServiceNow Architect, you will lead large-scale implementations, influence strategic decisions, and drive transformation through modern, scalable ServiceNow solutions.

This position offers a unique combination of technical leadership, architecture ownership, and innovation, with real impact on business outcomes.

Industry: IT Services Office location: Poland Type: Transformation project Work model: Remote Budget: 180-210 PLN net / h - b2b Project length: to the end of the year, with an option of extension The job offer is available for candidates with citizenship in the European Union Start date: ASAP

• 7+ years with ServiceNow architecture
• Proven experience leading ServiceNow design and delivery across multiple modules
• Deep expertise in:
  • UI Builder
  • App Engine
  • IntegrationHub
  • MID Server
  • CMDB
• Strong background in custom data modelling and enterprise integrations
• Experience integrating ServiceNow with SAP and legacy systems
• Ability to lead technical discussions and influence stakeholders
• Strong mentoring and leadership capabilities
• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified System Administrator (CSA)
• Certified Implementation Specialist (ITSM, CSM, or ITOM)
• ServiceNow Certified Application Developer (CAD)

Nice to have:

• Experience with AI / GenAI solutions in enterprise environments
• Exposure to modern data platforms (e.g., Databricks)

• Define and govern end-to-end ServiceNow architecture across multiple modules
• Design and deliver applications using UI Builder and App Engine within unified workspaces
• Lead integration strategy with systems such as SAP, Databricks, and legacy platforms
• Build and oversee custom data models, ensuring scalability and performance
• Conduct and lead Design Authority sessions across ITSM, ITOM, CSM, and SPM domains
• Define and enforce technical governance, standards, and best practices
• Collaborate with enterprise architects, product owners, and delivery teams
• Mentor developers and architects, supporting knowledge sharing and growth
• Evaluate and implement AI / GenAI capabilities within the ServiceNow ecosystem
• Create architecture documentation, reusable components, and solution blueprints

The job offer is available for candidates with citizenship in the European Union.