Senior Product Specialist EPM

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to "WOW" the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation Management, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

• Bachelor's or master's degree in finance or other related studies
• At least 3+ years of experience in Finance/Accounting in SSC/BPO environment, including 2+ years of experience in FP&A
• End-to-end understanding of finance processes with ability to discuss with senior stakeholders
• Solid knowledge of the FP&A processes
• Strong analytical skills
• Proficiency in Microsoft Excel and data analysis tools
• Strong and effective communication skills
• Proven contributions to process improvement and standardization projects
• Ability to adapt to a fast-paced, evolving business environment

Nice to have:

• Oracle EPM knowledge
• BASE experience would be an asset
• Knowledge of project management methodology (P3M, PMP, Prince, Agile or equivalent)
• Experience in conducting trainings.

• Supporting Product Owner in proactively managing respective finance product
• Working as part of product team to increase the product value and realize product backlog
• Providing specialized E2E process and product knowledge to internal and external stakeholders
• Validating process designs
• Translating process standards into solutions within supporting technology
• Identifying, owning and driving product-related improvements
• Proposing to Product Owner redesigns of existing processes and implementation of new functionalities based on analysis of improvement opportunities
• Assessing change requests (CRs, BRDs) to implement new functionalities and driving the implementation
• Maintaining day-to-day product operations by monitoring business changes and providing Digital & Technology Team with required requests and information
• Analysing issues and incidents before handing them over to Digital & Technology Team or product solution provider
• Providing functional and business assessment of issues and incidents
• Performing functional and business testing of new or fixed functionalities
• Coordinating UAT with key users
• Ensuring process changes are properly implemented using the release management procedure
• Delivering refreshment trainings to key and end users
• Keeping training materials up to date
• Supporting system upgrades, new service packs and implementation of new notes
• Supporting globally driven changes impacting the tool set-up
• Acting as a first point of contact for escalations
• Guiding opcos in scope to follow standard processes
• Ensuring process changes are modelled and updated in HEPM
• Ensuring opcos maintain compliance with data management standards
• Measuring KPIs/PPI
• Measuring template usage.