Time SME, IBM Poland

As the Poland Time & Attendance Subject Matter Expert (SME), you will play a critical role in ensuring both operational effectiveness and legal compliance for working time-related processes across IBM entities in Poland supporting a large and diverse employee population. You will operate in a highly complex environment with diverse working time arrangements, including 24/7 operations, shift work, stand‑by duties, and varying settlement periods. The role requires effective collaboration with country HR, Payroll, Legal, ER/LR to educate and support local employees and managers on applicable working time practices within IBM in Poland to ensure compliance with Polish labor law.

• General knowledge in Polish labor law, particularly in working time regulations, with a proven ability to translate legal requirements into practical, operational solutions
• Strong hands‑on experience working with complex working time models, including shift work and stand‑by duties, ideally within a large or complex organization
• Previous experience in supporting labor inspections and audits
• Strong analytical skills with high attention to detail and a sense of compliance and risk awareness
• Demonstrated ability to work collaboratively across functions while also operating independently and with sound judgment
• Good stakeholder management skills, with the ability to build trust and work effectively with internal clients and stakeholders (managers, employees, HR, Legal, ER/LR, Payroll)
• Proactive, solution‑oriented mindset, with the ability to anticipate issues and to drive practical outcomes
• Fluency in Polish
• Good command of English, sufficient for professional communication in an international environment

1. Time & Attendance Process Design and Governance:

• Design and maintain working time models, schedules, and settlement periods based on approved legal and policy frameworks
• Ensure country alignment with global Time & Attendance standards and operating model
• Partner with country Legal to translate Time-related statutory requirements into operational process rules to ensure legal compliance
• Escalate non-standard and complex cases to country HR Leader and ER/LR Lead and provide support to ensure proper resolution of such cases

2. Time & Attendance System Ownership & Configuration:

• Own and maintain Time & Attendance system configuration related to work schedules, shift patterns, overtime, standby, callout process flow
• Support system changes, enhancements, testing, and upgrades
• Perform root‑cause analysis of time system issues and implement fixes

3. Payroll Readiness & Data Quality:

• Ensure working time data accuracy and completeness before payroll processing
• Validate payroll‑relevant outputs related to overtime, shift premiums, on‑call, night, weekend work
• Partner with Payroll to resolve time‑related discrepancies

4. Operational Support:

• Support managers and employees on time reporting rules, working schedule setup, system usage and corrections
• Advise on process feasibility, not legal implications
• Ensure timely resolution of time‑related operational issues

5. Training & Documentation:

• Develop and deliver training on time processes, time tool usage, roles and responsibilities
• Maintain process documentation, user guides, and controls

6. Compliance Execution Support:

• Monitor time data for potential compliance risks (e.g. rest periods, overtime thresholds)
• Flag risks and escalate to country HR, Legal, ER/LR to raise awareness and ensure relevant measures and corrective actions are taken
• Provide data, system explanations, and documentation during audits or reviews