AI & Automation Lead - 59274220834

• 3+ years experience in AI, automation, or systems/process improvement roles
• Proven experience building and implementing AI or automation solutions in a business environment
• Hands-on experience with tools such as ChatGPT, APIs, Zapier, Make, or similar
• Experience working across business systems such as CRM, ERP, or customer support platforms
• Strong ability to identify inefficiencies and translate them into practical solutions
• Demonstrated ability to execute quickly and deliver measurable outcomes
• Strong communication skills and ability to work cross-functionally

Nice to have:

• Experience working with NetSuite, HubSpot, Zendesk, EZ Stock, Power BI, or Microsoft 365
• Experience in operations, business intelligence, or process optimization
• Familiarity with sales, customer service, or supply chain workflows
• Experience in fast-paced, high-growth, or project-based environments

• Quickly learn and understand business operations across multiple departments
• Identify inefficiencies, manual processes, and high-impact opportunities for AI implementation
• Build and deploy AI-driven solutions across sales, customer service, operations, and reporting
• Improve workflows such as prospecting, follow-ups, ticket routing, reporting, and internal processes
• Develop automation solutions across tools including CRM, ERP, and support platforms
• Create dashboards, reporting systems, and business intelligence insights
• Drive adoption of AI tools across teams and ensure practical usage
• Collaborate with stakeholders to iterate and refine solutions based on feedback
• Own execution from problem identification through to solution delivery