ServiceNow Operational Product Owner

The role is within a forward-thinking Danish software company operating in the technology industry.

• Minimum three years' experience in ServiceNow as a product owner, business analyst, technical consultant, or solution architect.
• Strong experience in collaboration with development teams.
• Fluent English (written and spoken).
• Effective communication and interpersonal skills.

Nice to have:

• Knowledge of ServiceNow platform capabilities and architecture.
• Experience in gathering requirements and refining tasks.
• General knowledge of ServiceNow integration capabilities and third-party tools (LDAP, SSO).

• Maintain and prioritize the product backlog.
• Ensure clarity and order in tasks, aligning backlog items with the product vision.
• Write detailed user stories and acceptance criteria.
• Collaborate with the Product Manager and stakeholders.
• Serve as the primary liaison between the development team and Product Manager.
• Participate in planning and retrospective meetings.
• Plan and coordinate product releases.
• Provide ongoing product support post-release.
• Gather user feedback to refine product features.
• Manage potential risks or blockers in operational activities.
• Maintain updated documentation and ensure transparent communication.