German Senior Payroll Specialist

Vistra Poland is an international company focused on removing the friction from the complexity of global business to help clients achieve progress without friction.

• Minimum 4 years of German payroll experience.
• Experience working in a multi-client payroll environment managing diverse payroll transactions.
• Proven track record of delivering German payrolls adhering to strict service level agreements.
• Competent with all German payroll complexities, including different terms, conditions, and treatment of elements.
• Experience working with international clients, including FTSE and Fortune 500 companies.
• Excellent communication skills and ability to build trust with client contacts.
• Fully compliant with all German legislation, statutory monthly and yearly requirements.
• Excellent communication and organizational skills.
• Ability to build strong relationships with clients and colleagues.
• Ability to work under pressure.
• Business English is essential; multilingual skills are desirable.
• Experience with DATEV software is desirable; full training will be provided.

• Own and deliver German payrolls for a range of international businesses.
• Deliver accurate and compliant German payroll processing for assigned clients and payrolls.
• Coordinate client requirements and manage the payroll process.
• Manage and deliver client payrolls against agreed schedules.
• Communicate directly with clients to meet or exceed deadlines.
• Escalate issues within client and iiPAY to meet service level agreements.
• Improve systems, processes, and payroll delivery environment to maximize efficiency and accuracy.
• Maintain high customer satisfaction ratings.
• Manage and maintain clear and informative communications with clients, partners, implementation team, and client account managers.
• Be the primary operations contact point for the German team, maintaining detailed knowledge of statutory processes and legislative deadlines.
• Work closely with the implementations team to onboard new payrolls and clients.
• Own or contribute to company projects such as improving or changing systems, processes, or functions.
• Manage and resolve client escalations, seeking help and advice as needed.
• Work with payroll provider management to enhance processes and outcomes for the partner network.