Outcome Customer Engineer

Google Cloud delivers enterprise-grade solutions leveraging cutting-edge technology to help organizations digitally transform their business and industry. Customers in more than 200 countries and territories use Google Cloud as their trusted partner to enable growth and solve critical business problems.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience with presenting to technical stakeholders or executive leaders.

Preferred qualifications:

• Experience in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations or security.
• Experience with Google Cloud products and differentiating from participants.
• Experience in working with product and support teams to resolve technical blockers.
• Experience with object-oriented programming languages (e.g., Python, Java), and using technical knowledge to remove blockers and accelerate customer delivery.

• Develop and orchestrate a structured, end-to-end deployment plan across customer and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Leverage skills such as coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreements renewals.

Google is an equal opportunity workplace and affirmative action employer committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Qualified applicants are considered regardless of criminal histories, consistent with legal requirements. Accommodations for applicants with disabilities are available upon request.