Staff Engineer (Europe)

Hi Auto is the most trustworthy AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale. Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players.

• BSc in Software Development or equivalent industry experience
• Previously a Staff or Principal Engineer at a startup company
• 10+ years of experience in Python development
• Strong Python Asyncio experience
• Strong software design skills
• Excellent communicator in writing and orally
• Significant experience with at least one strongly typed language (Rust, C++, Go, Swift, Java, etc)
• Deep understanding of Networking Protocols, Operating Systems
• Deep knowledge of Python Profiling
• Experience in delivering and troubleshooting a production-grade cloud-based distributed system
• Experience in building and troubleshooting a real-time low-level system (e.g. kernel, drivers, RTOS)
• Kubernetes and Helm experience
• Experience with different observability stacks
• Strong LLM prompting skills, but also able to work without them
• Experience with gRPC and its troubleshooting
• Being a contributor or maintainer of an open-source package

Bonus:

• Understanding of one of the following: WebRTC, STUN/TURN, SIP, RTP, HLS, RTMP
• Experience with Rust and PyO3
• Audio programming experience

• Own parts of the core backend infrastructure, a complex, real-time distributed system written in Python and Rust
• Own big initiatives end-to-end and deliver them with minimal guidance
• Troubleshoot highly complex production issues
• Constantly improve development velocity while maintaining a very high reliability standard