AI Enablement Manager

Simon-Kucher Core Business Services is an international Simon-Kucher brand office located in Warsaw. As a Shared Services Center, it provides end-to-end operational support to more than 42 Simon-Kucher offices globally, combining local expertise with international scope.

Established in Warsaw in 2023, the hub employs over 100 professionals across HR, Finance, IT, Marketing, Data & AI, Legal, Market Research, and Engine teams. It supports a globally recognized consulting organization with a strong market position, playing a key role in enabling efficiency, scalability, and continued success.

• 5+ years of experience in internal communications, change, training coordination, project coordination, PMO, or programme support.
• Bachelor’s degree, preferably in communications, business, psychology, HR, marketing, or related field.
• Experience in consulting, corporate functions, or another fast-paced multi-cultural business environment.
• Experience supporting AI, digital, Knowledge Management, or technology-enabled change initiatives is a strong advantage.
• Outstanding English, both written and spoken; additional European languages are a plus.
• Highly organized, pragmatic, and execution-focused, with the ability to manage multiple priorities simultaneously.
• Strong numeric thinking and confidence working with adoption data, survey results, and usage metrics.
• Strong digital collaboration skills and strong PowerPoint and Excel skills.
• Experience using intranet platforms, MS Teams, and SharePoint, including building and updating simple SharePoint microsites, is an advantage.
• Fluency using ChatGPT or other AI-supported writing and analysis tools, with the ability to apply them responsibly to internal communications.

Nice to have:

• History of being a “to-go” person for advice on structured prompts, building simple AI assistants (custom GPTs) or similar features.
• Experience with a variety of AI tools (Claude, Synthesia, Copilot, Hubspot, Whispr, etc.), UX and survey tools.

Communications:

• Translate AI initiatives into practical, relevant messaging tailored to different audiences by coordinating internal adoption campaigns for AI tools and technology-enabled processes.
• Create and coordinate clear, audience-appropriate communication materials such as announcements, updates, FAQs, presentation materials, infographics, and promotional videos.

AI feature testing:

• Manage testing and pilot coordination of new AI tools and features.
• Capture user feedback and identify usability issues, adoption barriers, and improvement opportunities.
• Prepare user-facing materials reflecting real day-to-day needs.

AI training support:

• Maintain and develop practical enablement materials (e.g., prompt libraries).
• Support coordination of demos and training sessions, including content preparation and follow-ups.
• Collect user needs, use cases, and feedback to continuously improve training content in collaboration with Learning & Skills Development.

Monitoring metrics:

• Manage tracking and analysis of adoption and engagement metrics (e.g., usage data, surveys, training participation, business impact indicators).
• Contribute to recommendations for improvement.

Reporting:

• Support preparation of structured reports and materials (e.g., presentations, infographics) for stakeholders, ensuring clarity, accuracy, and actionable insights.

Champions network:

• Manage communication within the AI champions network, including distribution of materials, facilitating engagement, and redirecting queries to relevant teams.

Other applications will not be considered. The candidate should have an EU work permit; no visa sponsorship is offered for this position.