RP Systems & IT Infrastructure Administrator (ERP / Windows Server / Virtualization / O365 / Network Operations)

We are looking for an experienced Senior ERP Systems & IT Infrastructure Administrator to join an organization operating a distributed retail/service environment with multiple locations, including ice cream cafés and coffee shops.

The role is focused on ensuring the stability, security, and continuous development of business-critical ERP platforms, transactional systems, server infrastructure, and end-user environments.

You will be responsible for maintaining core IT operations, supporting retail business continuity, improving infrastructure performance, and participating in modernization and deployment initiatives across the company.

• Higher education degree, preferably in IT, Engineering, Computer Science, or related technical field
• Minimum 5 years of hands-on experience in comprehensive ERP systems administration
• Strong practical knowledge of: Active Directory and related services, Microsoft Windows Server, Microsoft Windows environments, Microsoft 365, SharePoint
• Experience with network security solutions such as: UTM Firewalls, Network segmentation
• Practical knowledge of mobile technologies and operational devices
• Strong understanding of IT security and information protection principles
• Strong troubleshooting and problem-solving skills
• Ability to work independently and take ownership of tasks
• Strong task prioritization and excellent work organization skills

Nice to have:

• Experience in retail / hospitality / multi-site environments
• Experience supporting POS systems
• Knowledge of cloud migration projects
• ITIL-based support experience

• Install, configure, maintain, and manage core infrastructure services including: Microsoft SQL Server, Active Directory, Windows Server environments
• Provide technical support for IT infrastructure development projects, including structured network environments and telecom networks
• Support transactional systems and operational platforms used across retail locations
• Participate in new system implementations, upgrades, migrations, and patching activities
• Ensure compliance with data protection and information security standards
• Manage antivirus solutions and endpoint protection
• Own and maintain backup systems, disaster recovery readiness, and data restore procedures
• Administer mail servers and user mail accounts
• Install and configure hardware and software on: Servers, Employee workstations, Laptops, Mobile devices, POS terminals / operational terminals
• Manage software assets, licenses, and subscriptions within Microsoft 365 / Azure ecosystem
• Coordinate hosting environments and external service providers
• Provide 2nd/3rd line support for employees, diagnose incidents, and resolve hardware/software issues
• Maintain system documentation and operational procedures