IT On-site Specialist (in new distribution center)

Our client is opening a new Distribution Center in Barniewice (Gdańsk). Due to this new investment, we are looking for an IT On-site Specialist. The IT On-site Specialist ensures uninterrupted IT operations within the Distribution Center. The role provides hands-on support for hardware, IT infrastructure components and end‑user devices, manages local IT inventory, and serves as remote‑hands support for WMS, network, and infrastructure teams. The position acts as a primary IT point-of-contact for DC operations teams and business stakeholders, supporting operational continuity and system availability.

• Technical secondary education or higher education in IT, Computer Science, Telecommunications, or related fields.
• Experience in IT support, preferably in warehouse, logistics, production, or distribution center environments.
• Experience with hardware troubleshooting, device maintenance, and end‑user support.
• Experience working with WMS, industrial devices, or RF equipment is an advantage.
• English - working proficiency.
• Understanding of IT hardware (PCs, printers, RF scanners, industrial devices, access points, routers, cabling).
• Familiarity with ITSM/ticketing systems.

• Provide on-site technical support across the Distribution Center, ensuring full availability of IT hardware (handhelds, scanners, printers, workstations, thin clients, network equipment, server room devices, etc.).
• Perform regular hardware maintenance, inspections, basic repairs, configuration, and replacement of IT equipment used in warehouse operations.
• Manage IT inventory including ordering, tracking, lifecycle management, and documentation of all IT assets located in the DC.
• Act as remote hands for central IT teams (network, infrastructure, WMS, service desk), performing tasks such as device resets, cabling checks, equipment replacements, patching, and troubleshooting steps.
• Support operational continuity of the Blue Yonder Discrete WMS environment by assisting with hardware-related and first-line WMS issues.
• Support implementation of IT changes, upgrades, and small-scale projects within the DC.
• Ensure compliance with IT policies, security standards, and health & safety requirements within local IT operations.