Senior IT Business Analyst

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe, focusing on consulting, engineering, and talent to build digital solutions.

• Proven experience as IT Business Analyst or Business Consultant.
• Strong expertise in Payments domain.
• Excellent communication skills in English (verbal and written).
• Highly analytical with attention to detail and quality.
• Strong stakeholder management and interpersonal skills.
• Understanding of the full project lifecycle and Agile practices.
• Practical knowledge of Confluence, Jira, BPMN, and SQL for querying data.

Nice to have:

• Experience in UK Payments.
• Certifications such as CBAP or IQBBA.

• Define the most appropriate analysis approach for problems and opportunities, collaborating with a multi-skilled team.
• Produce component-level flows and swimlanes mapping the sequence of payment processing.
• Translate business requirements into well-defined functional user stories with clear acceptance criteria.
• Perform root cause analysis for failure elements and recommend improvements.
• Ensure end-to-end thinking and maintain a big-picture perspective.
• Work with delivery and production teams to ensure new software is understood and supported.
• Review test cases and results to validate requirements are met.