Business Process Owner — Finance (O2C Ops)

Our client offers a fast-paced and energetic environment where your unique skillset will be nurtured. You will find real connections, continuous opportunities to grow, and a supportive team that celebrates success together.

• 5+ years of experience in Finance operations with an Order-to-Cash (O2C) focus.
• Prior experience in a Salesforce-enabled environment is preferred.
• Salesforce platform literacy to evaluate agent-assisted automations.
• Autonomous, structured approach to managing workloads.
• Proven ability to act as a change champion and overcome user resistance.

• Map out detailed current and future-state Order-to-Cash processes.
• Write Finance user stories with clear context and prioritize based on business value and friction points.
• Design test scenarios, lead UAT sign-off sessions, and document expected behaviors.
• Ensure platform automations respect audit trails, segregation of duties, and SOX controls.
• Measure and track adoption KPIs such as activation rates and processing times.
• Provide necessary materials to train agents and onboard users.