IT Operations Manager (SRE)

We produce globally recognized brands and grow business leaders in the industry. Our portfolio includes trusted brands such as Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax®, and more. Our operations span approximately 70 countries worldwide.

• Experience owning operations for digital products/services, including incident response, problem management, and continuous improvement.
• Demonstrated breadth across at least two IT areas (e.g., application operations + platform/infra, or automation + monitoring).
• Working knowledge of reliability practices (SLO/SLI/SLA alignment) and operational readiness for go-lives/PoCs.
• Observability mindset: monitoring strategies, alert quality, telemetry-driven troubleshooting.
• Automation orientation: scripting/tooling, repeatable ops patterns, reducing toil.
• Strong communication and influence skills to align developers, sites, and partners around reliability outcomes.

• Own availability, performance, resilience, and operational readiness of assigned applications.
• Establish and improve SLO/SLI/SLA-aligned operational practices, including Day-1 readiness for go-lives and PoCs.
• Drive proactive incident management, hands-on resolution when needed, and structured problem elimination to avoid recurrence.
• Build and mature end-to-end observability (monitoring, telemetry, alerts, runbooks) across integrated systems.
• Lead automation and self-healing initiatives to reduce manual toil and support touchless operations.
• Influence application design to ensure operability by design (monitoring hooks, safe deployments, rollback readiness).
• Act as a reliability leader and translator, enabling effective communication across sites, product teams, engineers, and vendors.

Employment is exclusively extended on the basis of an "Umowa o Pracę" (Full-time Employment Contract). Apply only if you agree to these conditions. Equal opportunity employer statement included.