Junior Cloud Operations Engineer

Alfa Systems, a leading global provider of enterprise software for the asset finance industry, is expanding its European footprint and has recently opened a new Poland Smart Hub in Gdańsk.

Alfa Systems delivers the world’s most advanced platform for asset finance, serving leading financial institutions across Europe, North America, Australia, and beyond.

With over 35 years of expertise, we combine deep industry knowledge with cutting-edge technology and now we are building our next generation of cloud capabilities in Gdańsk.

• Interest in cloud technologies and operational work.
• Understanding of AWS or cloud concepts in general.
• Familiarity with Linux command-line usage.
• Understanding of IT infrastructure basics (networking, operating systems, monitoring).
• Strong problem-solving approach and attention to detail.
• Process-oriented mindset with the ability to work within structured operational frameworks (in.ex.ITIL).
• Good English communication skills (written and spoken).
• Exposure to a technical support, service desk, or operational process environment in an IT or technology setting, with an ability to follow structured processes and troubleshoot technical issues.

Nice to have:

• Practical exposure to AWS CloudFormation, EC2, S3, RDS.
• Familiarity with log aggregation and monitoring tools such as Sumo Logic, Splunk, or similar platforms.
• ITIL certification (e.g., ITIL Foundation).
• Certifications such as AWS Cloud Practitioner.
• Language certificates (in.ex. FCE).
• Experience working in a shift-based or support environment.

• Monitor and support cloud environments running on AWS (including services such as CloudFormation, EC2, S3, RDS, etc.).
• Use and maintain AWS CloudFormation tool for provisioning and updating environments.
• Perform daily operational checks, incident handling, patching, and system maintenance.
• Follow defined processes, documentation, and SLAs to ensure high service quality.
• Collaborate with senior engineers to resolve complex technical issues.
• Participate in continuous improvement initiatives and learn industry best practices.
• Take part in structured training and certification opportunities within cloud and operations.