Delivery Analyst

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.

• Very good command of English (written and spoken)
• Competent technical skills - UNIX, SQL (writing and understanding queries)
• Strong analytical and organizational skills
• Good client facing skills
• Minimum 2 years of experience within the client-services industry or from the client-side (more for the senior level)
• Good MS Office skills - particularly Excel
• Proven experience of data and databases

Nice to have:

• Basics of campaign management and campaign tools
• Knowledge of data integration
• Exposure to Snowflake and Salesforce ecosystems

• Accountable for ownership of on-time input and output delivery, including taking initiative to monitor after hours
• Lead and run source file receipt with clients, vendors, and/or internal partners
• Accurately validate source and output data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects
• Deliver accurate output information to clients and/or their vendors through the appropriate data processing platforms and utilizing transfer mechanisms
• Ensure compliance with quality assurance processes, established procedures, project requirements and agreements/expectations
• Research, solve problems and take action regarding data or processing issues according to product, client and/or third-party vendor specifications
• Communicate internally and externally with clients and partners as determined by the nature of the discussion

The work slot is 4pm-midnight (16.00-24.00).