UX Designer, Mid Level

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

• BA or Equivalent
• 5 years of relevant experience
• English – Advanced level in speaking and writing
• UX skills: Visual design skills, interaction design and prototyping and using appropriate software (FIGMA)
• Ability to work with design systems and UI design patterns
• Understanding of software development processes
• Ability to articulate design decisions
• Conducting user research
• Experience mapping - using journeys and scenarios for design
• Design ideation and exploration
• Usability testing
• Gathering feedback and traffic analysis after go-live

1. Mid-Level Designer works proactively and independently, takes initiative, and assumes responsibility for visual and interaction design of a range of digital tools. That includes:

• Translate business and user needs into visual and interaction design
• Creating high fidelity (pixel perfect) visual requirements and mockups
• Independently design advanced user journeys and create clickable prototypes
• Seeks and shares innovations and inspirations
• Proactively contribute to BBH Design System (UX guidelines, patterns, and UI components library)
• Actively contribute to UX consistency by looking across all projects, reviewing, providing feedback, maintaining, and establishing new common patterns
• Proactively review the work of other designers and provide feedback

2. Use comprehensive UX design process that include:

• Participating in discovery workshops
• Conducting user research
• Experience mapping – Personas, user journeys and information architectures
• Design ideation, exploration, and design generation workshops
• Usability testing
• Gathering feedback and traffic analysis after go-live

3. Leads the collaboration with other designers, product managers, business analyst and engineers to deliver feasible designs that meet business and user needs. Including:

• Work collaboratively on design generation with designers, product managers, business analysts and users
• Present designs and articulate value propositions
• Seek and gather feedback
• Translate feedback into design iterations

4. Independently and proactively support development process

• Work collaboratively with development teams and business analysts on implementing UI designs
• Support development by design documentation/specifications and active collaboration
• Adapt design based on feasibility, cost, and feedback from engineers
• Perform visual design audits and UI quality testing and provide recommendations for incremental improvement
• Actively Participate in maintaining the design system

5. Support marketing, sales and client roll out/onboarding processes

• Provide design materials – mockups, images, prototypes, visualizations requested by other teams for the purposes of marketing, sales and client roll out/onboarding