IT Support Engineer
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MidFull-time
#329557·Dodano 14 dni temu·22
Źródło: nofluffjobs.comTech Stack / Keywords
WindowsmacOS
Wymagania
- +2 years of experience
- Strong problem-solving and diagnostic skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and customer service skills
- Ability to work independently as well as in a team
- Proactive and self-driven approach to tasks and learning
- Experience in supporting Windows and macOS environments and enterprise IT tools
Obowiązki
- Provide first-line IT support in a global environment, ensuring reliable and efficient assistance for end users across multiple locations
- Deliver on-site and remote technical support for end users
- Resolve incidents and service requests via ticketing systems, phone, and email
- Troubleshoot, configure, and deploy hardware and software (PCs, laptops, Macs, mobile devices, printers)
- Support Microsoft 365, Windows, macOS, and basic network services (DNS, DHCP, TCP/IP)
- Maintain accurate documentation in ticketing systems and knowledge bases
- Manage IT assets, inventory, and assist with procurement processes
- Escalate complex issues to appropriate technical teams or vendors when required
- Participate in IT projects, deployments, and infrastructure support activities
- Contribute to improving support procedures and documentation
Oferta
- Sport subscription
- Training budget
- Private healthcare
- Small teams
- International projects
- Free coffee
- No dress code
Karta sportowa
Dofinansowanie szkoleń
Opieka zdrowotna
Darmowe napoje
Verita HR
170 aktywnych ofert