IT Support Specialist (f/m/x)
Tech Stack / Keywords
Firma i stanowisko
We are seeking an IT Support professional to provide on-site technical assistance at the office and manufacturing facility of a leading automotive client. You will maintain and optimize IT infrastructure, troubleshoot issues, manage systems and applications, and support end-users. Your role will involve responding to incidents, mitigating risks, and supporting the implementation of new IT solutions to improve operational efficiency. If you have experience in a manufacturing environment with complex IT systems and can manage priorities in a dynamic setting, this position is ideal for you.
Wymagania
- Minimum 1 year of experience in direct technical support for users and IT infrastructure, including servers and networks
- English language proficiency at a minimum of B2 level; knowledge of German is a nice-to-have
- Readiness to work in a 24/7 shift system, limited to the factory in Jawor
- Motivation for continuous learning and professional development in a dynamic technical environment
- Residing in Poland required
Nice to have:
- Experience with ticketing systems
- Familiarity with TeamViewer, RDP, Remote Desktop, VPN
- Career development plans in the IT field
- Basic knowledge of ITIL
Obowiązki
- Providing IT operations support by handling tasks related to production, quality, logistics, and resolving network or infrastructure issues
- Diagnosing and resolving issues with hardware and software on the shop floor or in the control center, following available documentation
- Managing system tickets by creating, updating, and closing requests to ensure efficient problem resolution
- Maintaining network infrastructure and devices through patching, troubleshooting, and overseeing the proper functioning of the shop floor equipment
Oferta
- Great Place to Work since 2015 - it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas
- Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market
- We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022
- Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more
- Comfortable workplace – class A offices or remote work
- Dozens of fascinating projects for prestigious brands from all over the world – you can change them thanks to Job Changer application
- PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers
- Investment in your growth – meetups, webinars, training platform and technology blog – you choose
- Fantastic atmosphere created by all Sii Power People
Inne informacje
Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment. Residing in Poland required.
Sii Sp. z o.o.
443 aktywne oferty