Test & Project Analyst

DCG is a recruitment company that supports businesses by providing experienced professionals. They manage numerous recruitment projects for their partners and offer continuous support through a partnership approach.

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field
• Minimum 1+ years of experience in a similar role (e.g. Project Analyst, Test Analyst, Business Analyst, or Project Support within IT environments)
• Strong understanding of Software Development Life Cycle (SDLC), including Agile and Waterfall methodologies
• Proven experience supporting large-scale, global initiatives across multiple teams and regions
• Hands-on experience with functional and end-to-end testing processes, including test planning, execution, and defect management
• Strong analytical, problem-solving, and time management skills with the ability to provide clear recommendations
• Ability to work independently and collaboratively in both local and global team environments
• Excellent verbal and written communication skills, with the ability to operate effectively in a multicultural environment
• Experience working with cross-functional operational and technical teams
• Ability to manage multiple workstreams with changing scope and priorities
• Comfort working in deadline-driven environments with shifting requirements
• Fluency in English (both written and spoken)

• Support projects and initiatives of varying size, scope, and global reach, as assigned by leadership
• Develop and manage project plans in collaboration with project leads and stakeholders for large, cross-functional initiatives
• Maintain clear communication with stakeholders, ensuring timely escalation of risks and issues
• Assist Project Managers and Product Leads in delivering large-scale projects through a strong understanding of SDLC methodologies
• Collaborate with operational and technical teams to translate business requirements into effective support processes
• Analyze current and proposed technology and business processes, identifying optimization opportunities and risks
• Assess the impact of technology changes on operations, client delivery, and end users
• Participate in and lead functional and end-to-end test scenario walkthroughs and test script reviews
• Identify and ensure closure of gaps before the start of testing phases
• Monitor test planning, execution, defect tracking, and resolution processes
• Coordinate documentation and testing walkthroughs with cross-functional stakeholders, ensuring all issues are resolved prior to production validation testing
• Support functional testing, end-to-end testing, and operational readiness activities
• Document findings and provide recommendations for technology enhancements or process improvements
• Prepare user manuals, training materials, and deliver training sessions when required
• Participate in strategic planning sessions and senior management meetings
• Manage interdependencies across multiple project streams to ensure successful delivery
• Operate effectively in a fast-paced, dynamic environment with frequently changing priorities and limited documentation
• Ensure adherence to deadlines and support timely delivery aligned with go-live targets
• Monitor customer issues and advocate for continuous process improvements
• Support release management activities and SDLC processes across all production phases