HR Processes and Systems SME, Business Process and System Support

Lundbeck Group Business Services Krakow (GBS Krakow) is a strategic part of Lundbeck, a global pharmaceutical company based in Copenhagen, specialized in brain diseases. The Krakow office delivers best-in-class operations and advice in areas including Accounting to Reporting, Procurement & Finance Operations, IT & Business Process and System Support, People Services, Legal, Compliance & Sustainability, and Service Excellence & Innovation Department.

• Minimum 2 years of experience administering or supporting HR systems, preferably SAP SuccessFactors.
• Solid experience in designing, delivering, or improving HR processes.
• Strong understanding of HR data structures, integrations, and reporting.
• Experience working with incidents, changes, and system releases.
• Very good Microsoft Excel skills.
• Fluent English.
• Analytical and investigative mindset with ability to connect system behaviour with business processes.
• Strong sense of ownership and proactive approach to improvements.
• Ability to work independently and confidently collaborate with stakeholders at different organizational levels.

• Configure, run, and continuously improve global HR platforms, primarily SAP SuccessFactors (PeoplePoint).
• Translate HR business needs into robust system solutions.
• Ensure high data quality and support critical global HR processes.
• Contribute to system testing and training, process improvements, data reporting, and analytics.
• Provide second-level technical support and assist in resolving system and process exceptions.
• Manage changes and documentation.
• Collaborate closely with senior colleagues and team manager to deliver stable, high-quality HR system operations.

• No separate cover letter is needed.
• Applicants are asked not to include a photo or personal information unrelated to professional experience.
• The company embraces diversity and is committed to building a diverse workforce.