Technical Writer (Observability / SRE)

Link Group is hiring a Technical Writer focused on observability and SRE domains, responsible for creating and improving documentation for clients and internal teams.

• Experience as a Technical Writer in an IT environment
• Knowledge of Observability / SRE (e.g. monitoring, logging, tracing)
• Solid general IT knowledge to understand client needs
• Experience in creating user-facing documentation
• Ability to structure knowledge and build logical learning paths
• Familiarity with observability tools (e.g. Prometheus, Grafana, ELK)
• Experience working with product or platform documentation
• Very good command of English

• Create and maintain user-facing documentation (guides, tutorials, how-to, best practices)
• Improve and maintain client-facing documentation
• Develop and organize internal documentation for technical teams
• Build learning paths with different levels of advancement
• Collaborate with SRE and engineering teams to better understand products and user needs
• Translate complex technical topics into clear and understandable content