Business Systems Analyst

Client: A global leader in gaming, delivering entertaining and responsible gaming experiences across all channels and regulated segments, including Gaming Machines, Lotteries, Sports Betting, and Digital. The company operates in more than 100 countries with a strong local presence and relationships with governments and regulators.

• BS or BA in Business Administration, Business Analytics, or related field.
• 5+ years of proven Business Analyst experience; experience in the lottery industry preferred.
• Familiarity with MS Office (especially Excel, PowerPoint, Word), JIRA, Visio, and Figma.
• Familiarity with Requirements Management Tools such as JIRA, Trello, and Miro.
• Ability to build strong customer relationships and function in a fast-paced environment.
• Highly developed analytical skills and creativity to develop solutions to business issues.
• Excellent written and verbal communication skills; able to bridge communication between technical staff, non-technical staff, and customers.
• Strong interpersonal skills; team player.
• Interest in state-of-the-art technical solutions and willingness to learn complex systems.
• Strong problem-solving skills and ability to present creative solutions.
• Highly organized with ability to meet demanding deadlines and manage simultaneous projects.
• Demonstrates a high level of knowledge about the agile process approach.

• Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle.
• Demonstrate knowledge of System Development Life Cycle (SDLC), requirements management, and associated methodologies.
• Anticipate, elicit, analyze, understand, validate, coordinate, document, and manage business and functional requirements across product releases or projects.
• Provide support to project management for the implementation of customer solutions and articulate technical concepts.
• Document, analyze, and interpret business policies and processes; perform gap analysis and analyze results.
• Manage workload to ensure all tasks and assignments are completed accurately and on time.
• Present information effectively to customers and respond in a timely, accurate manner.
• Manage data via Requirements Management Tool(s).
• Assume additional related responsibilities as required.

Preferred location: Italy; alternate location: Poland.