Senior IT analyst

We collect, connect, and activate customer data, identities, behaviors, and feedback through adaptive AI/ML decisioning to serve hyperpersonalised content and offers across all touchpoints XM data enablement.

• Experience and knowledge at senior level in Adobe Experience Platform
• Customer segmentation
• Adobe Journey Optimizer
• Java Script
• Postman
• Rest API
• SQL
• Kafka
• Campaign management
• Marketing Automation

Nice to have:

• Data Collection Strategy
• Identifying and assisting in resolution of technical issues
• Real-Time CDP
• Working knowledge of databases such as SQL
• Data Modeling and Customer Profile Experience
• Enhance AEP by extending frameworks and introducing new concepts
• Good knowledge of AEP, Adobe IO and integration with Adobe experience cloud products
• Subject matter expert on all aspects of AEP or any CDP
• Strong communication skills, verbal and written
• AEP/AJO Certification
• Hands on expertise in any Campaign Management Tool
• Experience with online survey tools (e.g. Qualtrics)

• Secure CES business continuity and executions on schedule
• Improvements and requested amendments to customer selection
• Continues work on Qualtrics and XM Data Mart
• Proactively build connections with internal stakeholders and vendors to capture information needed for analysis and suggest solutions
• Writing BRD and User Stories
• Defining the technical solution with pros and cons of approaches
• Present sophisticated ideas in simple formats for business leaders and non-technical marketers
• Define and map out complicated data solution needs
• Complete data analysis, modelling, and mapping to make use cases easier to build
• Analyze customer's use case and data available to prepare for data modelling (XDM and Field groups)
• Lead and educate others on Adobe Experience Platform (AEP) functional and technical capabilities
• Close collaboration with technical teams

Preferred location - Gdańsk/Gdynia Hybrid: 2/3 days per week from the office