File Transmission Technical Specialist

Work for the largest bank in Europe, which operates in more than 65 countries around the world giving access to over 90% of all world trade flows.

Verita HR is an international company providing recruitment support within Fintech, Finance and Banking market in EMEA. They connect innovative organizations with top talent and conduct systematic market research.

• Hands-on experience with IBM Sterling File Gateway (SFG) and IBM Connect:Direct (C:D) on Linux or Windows platforms
• Familiarity with IBM Secure Proxy and External Authentication Server is an advantage
• Solid understanding of file transfer protocols (SFTP, FTPS, HTTPS, AS2) and encryption mechanisms
• Knowledge of cryptography and key management (SSL/TLS, SSH, PGP/GPG, Venafi)
• Strong troubleshooting capability across distributed systems and network layers
• Knowledge of ITIL processes (Change, Incident, Problem, Request Management)
• Basic scripting or automation experience (Shell, PowerShell, Python) is an advantage

Nice to have:

• Awareness of cybersecurity and compliance principles (access management, audit evidence, patching, etc.)
• Certifications in IBM Sterling or equivalent technologies
• Background in supporting large-scale, global production environments
• 4 years of experience in a similar position
• Knowledge of IBM Connect:Direct, IBM Sterling File Gateway, file transfer protocols, SFTP, HTTP/HTTPS, Troubleshooting
• English language proficiency

• Handle client requests and configuration changes for file transfer services, including mailbox setup, routing, partner onboarding and certificate lifecycle
• Troubleshoot transfer failures, performance and connectivity issues, supporting incident and problem management with root cause analysis
• Keep documentation, configuration records and audit evidence up to date
• Support monitoring, health checks and disaster recovery testing to ensure reliability and availability
• Share knowledge and help onboard new team members across global teams
• Take part in planned weekend maintenance for upgrades, patching and controlled production changes, on call only if the support model evolves
• Work closely with engineering, infrastructure and business teams worldwide to resolve issues and maintain secure file transfers
• Contribute to process improvements, automation and client onboarding

• Hybrid work: 6 days per month from the office in Kraków
• Recruitment process includes technical test, online meeting with hiring managers, and phone screen with recruiter