Senior Technical Project Manager - Growth

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. It is a fully remote company with employees in over 70 countries, developing premium crypto products for experienced traders, institutions, and newcomers. Kraken is committed to industry-leading security, crypto education, and world-class client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

• 6+ years of Technical Project Management experience in fast-paced, cross-functional software organizations.
• Prior experience as a software or data engineer; able to read PRs, understand system design, and communicate business impact and risk based on development timeline changes.
• Demonstrated experience using the Atlassian REST API or MCP to build automations, custom integrations, or data pipelines beyond native Jira automation rules.
• Scripting proficiency in Python, JavaScript, bash, or similar; able to write scripts independently.
• Hands-on experience designing or deploying AI-assisted workflows or LLM-integrated tooling in a professional context.
• Proven ability to model team capacity, track velocity, and translate bandwidth constraints into clear roadmap trade-offs.
• Fluency in Agile and waterfall methodologies, selecting the appropriate one for the context.
• Strong communication skills to synthesize technical complexity into clear plans, status updates, and executive summaries.

Nice to have:

• Experience building multi-step workflow automations with n8n; familiarity with nodes, triggers, and webhook-based orchestration.
• Experience with KYC, AML, or sanctions screening platforms.
• Knowledge of onboarding compliance across multiple jurisdictions.
• Experience managing complex third-party vendor integrations end-to-end, including SLA accountability.
• Familiarity with event-driven architectures, REST APIs, and webhook patterns.
• Background in FinTech or regulated industries with data sensitivity and security awareness.

• Drive end-to-end delivery of complex, cross-functional projects spanning customer onboarding, identity verification, KYC/AML workflows, and compliance tooling.
• Build and maintain custom automations, integrations, and reporting pipelines using the Atlassian REST API and/or MCP beyond native Jira automation rules.
• Design and deploy multi-system workflow automations connecting Jira, Confluence, and third-party tools; lead n8n workflow development where applicable.
• Coordinate technical integration of third-party KYC, sanctions screening, and identity providers; own timelines, SLAs, and integration quality.
• Maintain ongoing capacity planning visibility model sprint and quarterly team bandwidth against roadmap commitments and proactively surface resourcing constraints.
• Design and deploy AI-assisted workflows that reduce manual overhead across compliance operations, onboarding review, and engineering coordination.
• Build and manage project plans, roadmaps, dashboards, and release timelines with clear dependency mapping and risk tracking.
• Align stakeholders across Engineering, Product, Compliance, Legal, Security, and executive leadership with communication calibrated to each audience.
• Facilitate standups, sprint reviews, retrospectives, and planning sessions with a bias toward systemic improvement.
• Partner with external vendors to define requirements and hold them to technical and compliance standards.

Applications are accepted on an ongoing basis unless a specific deadline is stated. Applicants may redact or remove personal information such as age or dates of attendance from resumes. The company considers qualified applicants with criminal histories consistent with the San Francisco Fair Chance Ordinance. Kraken is an equal opportunity employer and does not tolerate discrimination or harassment based on protected characteristics as outlined by law.