Product Management and Communications Specialist

You will join the IT Compliance Engine (ICE) product team. ICE provides application teams with a clear view of the Technology controls they need to follow, ensuring a simple and transparent control landscape that keeps the organization safe. The product focuses on delivering an excellent experience for developers and control owners, while also supporting multiple use cases and integrating with various systems. The team continues to expand ICE to cover more Technology controls and evolve the platform.

• Excellent communication and interpersonal skills at all levels
• Investigative mindset; open to experimenting with new ideas
• Proactive, self-starting attitude with strong analytical skills
• Ability to understand and communicate technical concepts clearly
• Organized and methodical approach to managing information

Nice to have:

• PMO experience
• User experience/user research background

• Support the Product Owner in engaging customers and stakeholders of ICE
• Assist in running customer forums and aligning product roadmaps with customer needs
• Work with business analysts to set up and run pilots for new features
• Ensure customer-centricity in new work and transitions
• Support the creation of fortnightly status reports and RAID updates
• Assist in showcases and Steering Committee updates
• Contribute to product planning and prioritization
• Champion the use of data and metrics to understand customer behavior