IT Project Manager

NOVOVISION is a casino management system serving dozens of customers across the gaming industry. We are at a pivotal growth phase - having built a strong customer base, we are now scaling our delivery capability, stabilising our product, and running a significant technology transformation programme.

As we grow, the ability to deliver complex implementation projects reliably and at pace becomes a critical differentiator. We are investing in building a world-class delivery function to match our product ambitions.

Must-have experience:

• Experience coordinating across multiple technical disciplines simultaneously
• Comfortable managing projects where scope, dependencies, and stakeholders are genuinely complex
• Ability to build and maintain delivery plans that teams actually follow - not shelf documents
• Strong risk identification and escalation discipline - you surface problems early, not after they become crises
• Experience introducing or improving delivery practices in teams that were not previously structured - you have built something, not just run something

Ways of working:

• Work closely with team leads who currently operate without a senior management layer above them
• High ownership mentality - you treat project outcomes as your personal responsibility
• Clear, structured communicator - written and verbal; you keep stakeholders informed without overwhelming them
• Decisive under ambiguity - you can make a call with incomplete information and course-correct as needed
• Change-agent by nature - you are not satisfied with 'this is how we've always done it'; you look for better ways and bring people with you
• Process-minded but not bureaucratic - you introduce structure where it helps, not everywhere
• Technically fluent - you do not need to code, but you must understand enough to have credible conversations with engineering, architecture, and infrastructure teams

Optional:

• Experience in gaming, or other regulated on-premise software environments
• Familiarity with hardware-integrated software deployments
• PMP, PRINCE2, or equivalent certification (valued but not required)

Shape how delivery works & drive cross-team execution:

• Actively contribute to building NOVOVISION's delivery capability - this is not a role that inherits a mature PMO, it helps create one
• Work with the Head of Technology and engineering managers to improve cross-team ways of working: planning cycles, dependency management, and release coordination
• Model the behaviours of a high-performing delivery culture: transparency, accountability, constructive challenge, and continuous improvement
• Coordinate delivery across Product Owners, Engineering Managers, UX Designers, Architects, QA, DevOps, IT, Hardware, and on-site deployment teams
• Run structured project ceremonies - standups, steering, retrospectives - appropriate to project complexity
• Identify dependencies between teams and actively manage them; don't let handoffs become blockers
• Surface risks and impediments early and escalate them with the right context for fast resolution

End-to-end project ownership & delivery control:

• Take formal ownership of projects from Sales handover through to Account Management handover
• Run project kick-offs: establish project charters, define scope, agree key milestones and dependencies
• Build and maintain realistic, up-to-date delivery plans across all workstreams
• Ensure every project has a clear owner, a defined scope, and an executable plan before execution begins
• Ensure that what is being built matches what was agreed - flag scope creep, undocumented changes, and delivery gaps
• Coordinate UAT preparation: align stakeholders, organise test environments, track defect resolution
• Own the go-live recommendation - only green-light production launches when criteria are genuinely met

Go-live, stabilisation & handover:

• Oversee production go-live: coordinate teams, manage sequencing, monitor early stability
• Lead the initial stabilisation phase post-launch, ensuring issues are triaged and resolved rapidly
• Prepare and execute formal project handover to Account Management with full documentation and open items resolved