ITSM Asset Manager with German

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, over 420,000 team members in more than 50 countries, delivering end-to-end services and solutions across strategy, technology, design, engineering, and business operations. The Group reported 2025 global revenues of 0.5 billion.

• Expertise in the Software Asset Management and Configuration Management lifecycle.
• Strong understanding of ITIL processes; ITIL Foundation required (higher levels a plus).
• Experience in ITIL-aligned organisations and familiarity with Change/IMAC processes.
• Skilled in SAM and CMDB tools, including auto-discovery solutions.
• Experience with software compliance, licensing, and vendor contract terms.
• 3+ years of experience in Software Asset or License Management.
• Strong analytical, technical, and organizational skills.
• Effective communication and stakeholder-management abilities.
• Ability to assess options and recommend suitable solutions.
• Fluent in English and German (must-have).

• Manage and maintain IT Asset Management (ITAM) and SACM processes aligned with ITIL.
• Register new hardware and software assets and ensure accurate CI relationships in the CMDB.
• Conduct research on software renewals and identify savings opportunities.
• Work with vendors and internal teams to track entitlements, contracts, and renewal data.
• Identify and resolve gaps in the software renewal and SACM processes.
• Perform planned CMDB and asset audits (physical or automated) to ensure data accuracy.
• Support operational and adhoc reporting, including SLA and quality checks.
• Reconcile contractual terms with deployed assets to determine renewal timelines.
• Ensure adherence to SACM standards, policies, and tool usage.
• Handle internal and external queries regarding asset and CI status.
• Collaborate with Change Management, Release Management, Data Quality, and Tool Support teams.

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. Evaluation is based on qualifications and performance, not personal characteristics.