Senior Business Process Analyst with AI

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias, because we want everyone to feel that they belong. This is vital to our ability to work as one team, with a common mind-set.

We recognize that one size does not fit all. Our goal is to embed flexibility across our firm by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

• Have proven experience in process optimisation using AI tools
• Have knowledge of AI/ML, GenAI and agentic AI technologies, with hands-on project delivery experience in developing and implementing AI solutions from concept to production
• Have a track record of supporting the delivery of optimisation and transformation projects within complex international matrix organisations
• Have hands-on experience working with stakeholders at different levels, planning engagement, and collaborating and influencing across teams and functions
• Understand change management approaches and techniques
• Thrive when working as part of a diverse team, valuing collaboration, cultivating relationships and bringing people together for collective success
• Are confident using English to engage clearly and appropriately with stakeholders at all levels across the organisation
• Are highly proficient in Microsoft PowerPoint and Excel, using these tools for analysis and presentation
• Have practical experience working with process mapping tools such as Visio, Signavio, Blueworks, Process360, etc., and understand BPMN standards
• Proactively drive, promote and implement change and innovation within the organisation, while helping others adapt to new ways of working
• Have an analytical mindset, strong problem-solving abilities and strong stakeholder management capabilities

• Applying AI solutions to address opportunities for process improvement
• Supporting strategic assessments of processes and defining GenAI-led optimisation, new ways of working (next-gen operating models), future-fit capabilities and process designs
• Developing and applying knowledge of prevailing GenAI trends, agent frameworks, AI workflow automation, LLM models and prompt engineering
• Applying practical experience with agentic solution design and conceptual design, LLMs and GenAI frameworks
• Developing AI use cases, including identifying, scoping and prioritising AI opportunities across business areas
• Demonstrating an analytical mindset and the ability to identify opportunities for AI-powered process optimisation
• Identifying automation opportunities and designing integrated agentic solutions using the latest LLMs and AI workflows
• Leading process assessments, facilitating process analysis workshops and engaging with stakeholders to build improvement buy-in
• Defining opportunity statements and framing business cases, with the ability to articulate and measure the business value of process improvement recommendations
• Identifying and driving standardisation opportunities across markets, departments and business functions
• Ensuring all transformation activities comply with internal processes, standards and regulations
• Building and maintaining strong relationships with key stakeholders at all levels to jointly identify and deliver process improvement and transformation initiatives
• Maintaining open and transparent communication, providing proactive updates on progress and challenges