ERP Support Engineer (L2)

Global manufacturer of paints seeking a Technical Support Engineer (L2) to support employees in ERP systems and ticket resolution.

Technical skills:

• Knowledge of SQL syntax (SELECT, INSERT, UPDATE, DELETE)
• Ability to write/analyze views and procedures, Firebird administration
• C# experience working with databases, processing XML and CSV files, ERP system integration

Additional skills:

• Understanding of processes: invoicing, production, technological orders, warehouse
• Knowledge of ERP systems
• Coordinating tasks with suppliers
• Ability to identify potential optimization areas in processes and systems

• Provide technical advice to clients
• Co-create strategies for current and new clients
• Prepare technical descriptions, product specifications, and translate documentation
• Provide feedback to development teams for continuous product and service improvement