Resident Engineer - Dell ECS Specialist - Poland

DeepSource Technologies specializes in connecting businesses with multilingual talent in Information Technology and Artificial Intelligence, providing tailored talent solutions to accelerate growth and digital transformation.

Technical Expertise:

• 3+ years of hands-on experience with Dell ECS administration including software upgrades, node replacement, object storage protocols (S3, Atmos, Swift), replication groups, namespace management, and data lifecycle policies.
• ECS GeoDrive and CAS (Centera) migration experience is a plus.
• Strong understanding of underlying infrastructure including PowerEdge servers, networking switches, and Data Domain integration.
• Proficiency in Linux (RHEL/CentOS) command line for debugging and log analysis.
• Experience with Python, Bash, or Ansible for automation of storage tasks and reporting.

Soft Skills:

• Proven experience working embedded within a customer team with ability to manage stakeholder expectations.
• Fluent English (C1 level required); Polish language proficiency highly advantageous.
• Exceptional problem-solving skills under pressure.

Education & Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Dell ECS Certification (e.g., Dell EMC Proven Professional Specialist – ECS) highly preferred.
• ITIL Foundation certification is a plus.

Platform Operations & Maintenance:

• Serve as the primary technical authority for the Dell ECS infrastructure.
• Perform proactive health checks, capacity planning, and performance tuning of the ECS cluster.
• Manage the lifecycle of the platform, including software upgrades, firmware updates, and hardware replacement coordination.
• Monitor system alerts, logs, and metrics to prevent downtime and resolve incidents within agreed SLAs.

Incident & Problem Management:

• Provide Level 2/3 escalation support for storage-related incidents.
• Troubleshoot complex issues involving object storage (S3, Atmos, Swift), replication groups, and data access latency.
• Coordinate with Dell ECS Global Support and internal engineering teams for root cause analysis (RCA) and hardware failures.

Customer Advisory & Integration:

• Advise the customer on best practices for bucket policies, access controls (IAM), and data protection (replication, geo-protection).
• Assist application owners (SAP, Veeam, Commvault, or custom DevOps teams) with integrating S3-compatible applications with the ECS platform.
• Conduct regular architecture reviews to ensure scalability aligns with business growth.

Documentation & Knowledge Transfer:

• Maintain detailed documentation of the environment, including configuration changes, network topology, and SOPs.
• Conduct training sessions and workshops for the customer’s internal IT staff to enhance their operational capabilities.