ITSM Platform Engineer
140 - 160 PLN/ godz.
MidFull-time
#318105·Dodano około miesiąc temu·30
Źródło: PretiusTech Stack / Keywords
ITSMSecurityITILJiraRESTAzureCloudDatadog
Firma i stanowisko
At Pretius, we are looking for an ITSM Platform Engineer to a project in the financial industry, international team.
Wymagania
- Experience with Jira Service Management, Jira, Confluence (Cloud/DC).
- Strong knowledge of ITIL processes and JSM configuration (SLAs, workflows, queues).
- Understanding of multi-tenancy, RBAC, and data protection (GDPR).
- Experience with Automation for Jira and system integrations (APIs/webhooks).
- Knowledge of SSO/identity management (Azure AD/Entra ID, SAML/OIDC, SCIM).
- Experience with Confluence Knowledge Base (KCS).
- Structured, detail-oriented, and proactive mindset.
- Excellent English language skills (min. B2).
Nice to have:
- Atlassian certifications (ACP-420, ACP-120, etc.).
- Experience with CMDB / JSM Assets and observability tools (Azure Monitor, Opsgenie, Datadog).
- German language skills.
Obowiązki
- Design and configure JSM solutions (service portals, SLAs, workflows, RBAC, issue security, data residency).
- Implement and improve ITIL-based processes (Incident, Request, Problem, Change, Release).
- Administer Jira, Confluence, and JSM (users, permissions, projects, performance, releases).
- Build automations and integrations (REST APIs, Azure AD/Entra ID, monitoring tools).
- Develop and maintain CMDB (JSM Assets) and service mappings.
- Create reports and dashboards (SLAs, KPIs, trends) and ensure ISO 27001 / GDPR compliance.
- Deliver training and 2nd-level support; collaborate with vendors.
Oferta
- Co-financing of the Multisport card and Medicover private healthcare.
- Modern office available.
- Team bonding activities, internal courses, conferences, certifications.
Karta sportowa
Opieka zdrowotna
Imprezy teamowe
Szkolenia wewnętrzne
Budżet konferencyjny
Dofinansowanie szkoleń
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