Virtualization Backup Engineer (French Speaker)
Tech Stack / Keywords
Firma i stanowisko
Veeam is the Data and AI Trust Company, specializing in data resilience and data security posture management. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.
Wymagania
- Fluent French and English (reading/writing/speaking)
- Advanced user or administrative level with Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
- Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
- UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, Database engines (SQL/Oracle)
- Ability to quickly learn, understand and explain technical information
- Ability and desire to take ownership of client issues through resolution
- Excellent time management skills
- Ability to work in a fast-paced environment
Obowiązki
- Performing troubleshooting and analysis, including log file investigation
- Acting as a technical focal point in relationships to fellow IT Professionals
- Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on Veeam and 3rd party components from Microsoft and VMware
- Checking if the issue is known or unknown, if it’s a defect or caused by misconfiguration, correcting it as break/fix scenario
- Educating the customer by explaining the process and interaction
- Documenting all customer interactions accurately and within SLA in the CRM tool
Oferta
- 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental, maternity, and paternity leave
- Fully covered family medical plan, dental, rehab, and vaccinations
- Life, critical illness, and disability insurance
- Employer pension contribution via PPK
- Monthly Edenred allowance of 450 PLN for meals
- MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
- Up to 12 free therapy sessions annually, plus legal and financial advice
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like the annual Global Day of Learning
Inne informacje
If an applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for this position.
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by law.
By applying, candidates consent to the processing of their personal data in accordance with Veeam's Recruiting Privacy Notice.
Applicants acknowledge that any misrepresentation, omission, or falsification of information may result in disqualification or termination.
Veeam Software
27 aktywnych ofert