Senior AI Engineer

GitLab is the intelligent orchestration platform for DevSecOps, trusted by more than 50 million registered users and over 50% of the Fortune 100. The company focuses on increasing developer productivity, improving operational efficiency, reducing security and compliance risk, and accelerating digital transformation.

• Strong proficiency in at least one modern scripting language (Python, JavaScript/TypeScript, or similar) and solid understanding of REST APIs, GraphQL, and integration patterns.
• Deep, practical experience with modern AI technologies, specifically prompt engineering, model selection, agentic architecture patterns, and practical fluency across the LLM ecosystem.
• Critical thinking about AI safety and risk, including designing guardrails such as input validation, output filtering, access controls, prompt injection defenses, and data leakage prevention.
• Systems thinking and diagnostic rigor to map complex processes, identify constraints, and trace problems to root causes.
• Familiarity with enterprise business systems including CRM (Salesforce), marketing automation (Marketo), support platforms (Zendesk), integration and orchestration tools (Workato), AI platforms (Relevance AI), and enterprise search and knowledge tools (Glean).
• Ability to have meaningful conversations with stakeholders across diverse domains and quickly understand their unique needs.
• Track record of owning complex initiatives from discovery through delivery, comfortable operating with ambiguity and driving to measurable outcomes independently.
• Product mindset with ability to scope MVPs, prioritize ruthlessly, and deliver iteratively considering adoption, user experience, and business outcomes.

Preferred requirements:

• Experience with GitLab platform and CI/CD workflows.
• Background in consulting, solutions engineering, or customer-facing technical roles.
• Familiarity with value stream mapping, flow metrics, or Theory of Constraints thinking.
• Experience with low-code/no-code orchestration tools (n8n, Make, Workato) alongside custom development.
• Previous startup or high-growth company experience.
• Experience mentoring or leading technical projects with junior engineers.

• Diagnose business problems before building solutions by mapping workflows, identifying constraints, and confirming whether AI is the right intervention.
• Own AI initiatives end-to-end, from stakeholder discovery and technical design through implementation, deployment, and iteration.
• Design, develop, and ship AI-powered solutions quickly, delivering working prototypes in days with a focus on practical outcomes and measurable business value.
• Improve organizational flow by building solutions that reduce bottlenecks, shorten lead times, and increase throughput, measuring success using flow metrics alongside adoption and ROI.
• Integrate AI capabilities into existing systems and workflows using APIs, orchestration tools, and modern AI platforms, including GitLab Duo Agent Platform.
• Leverage and showcase GitLab's AI offerings as Customer Zero, feeding real-world usage insights back to R&D.
• Partner closely with stakeholders across functions to understand real constraints, bridge technical and non-technical perspectives, and align on outcomes before solutions.
• Define and track success through business metrics, flow metrics, and feedback loops that make performance visible and actionable.
• Contribute to technical direction by evaluating tools, documenting patterns, and creating reusable foundations to help the team scale its impact.

GitLab hires new team members in countries around the world. All roles are remote; however, some roles may carry specific location-based eligibility requirements. GitLab is an equal opportunity workplace and affirmative action employer. Policies and practices relating to recruitment, employment, career development, promotion, and retirement are based solely on merit regardless of protected characteristics. Accommodation is available during the recruiting process for candidates with disabilities or special needs.