Senior Product Manager - Platform

Kraken is a mission-focused company rooted in crypto values, aiming to accelerate the global adoption of crypto for financial freedom and inclusion. It is a fully remote company with employees in 70+ countries, developing premium crypto products for experienced traders, institutions, and newcomers. Kraken is committed to industry-leading security, crypto education, and world-class client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

• 5+ years of product management experience, including building platforms, infrastructure products, or internal developer tooling.
• Proven experience delivering platform or self-serve products with internal teams (engineering, product, operations) as primary customers.
• Ability to translate technical infrastructure work into business impact and influence stakeholders.
• Experience leading large-scale platform evolutions or rearchitectures balancing system health and product delivery.
• Track record of enabling teams through documentation, self-serve tooling, platform APIs, and developer workflows.
• Excellent communication and stakeholder management skills, including writing strategy documents and PRDs.
• Passion for Bitcoin and crypto, and belief in Kraken’s mission.

Nice to haves:

• Deep understanding of onboarding, identity verification, or regulated workflows including KYC/AML requirements in fintech, crypto, or similar industries.

The opportunity:

• Define and own the onboarding platform strategy, building foundational infrastructure for identity verification, KYC workflows, and client activation across Consumer, Business, and Institutional segments.
• Lead the rearchitecture of Kraken’s onboarding platform to achieve faster launches, improved reliability, and reduced operational risk.
• Build a self-serve onboarding platform enabling product and engineering teams to independently launch onboarding flows, experiments, and regional experiences.
• Partner with engineering to scale core onboarding capabilities such as identity verification, document processing, verification orchestration, and compliance workflows.
• Transform onboarding from isolated flows into a unified platform to unlock new products like Futures, Margin, and Kraken Pro through modular, reusable capabilities.
• Align product, engineering, compliance, and operations stakeholders to support regulatory requirements and product velocity.
• Define adoption and success metrics for the onboarding platform to drive improvements in activation rates, team velocity, and platform utilization.
• Anticipate regulatory shifts and build scalable infrastructure supporting global expansion.

Applications are accepted on an ongoing basis unless a specific deadline is stated. Applicants may redact personal information on resumes. Qualified applicants with criminal histories are considered consistent with the San Francisco Fair Chance Ordinance. Kraken is an equal opportunity employer and does not tolerate discrimination or harassment based on protected characteristics.