Senior Guidewire Business Analyst (Insurance)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, over 420,000 team members in more than 50 countries, delivering end-to-end services and solutions with deep industry expertise and a strong partner ecosystem. The Group reported 2025 global revenues of €22.5 billion.

• 5+ years as a Business Analyst in the insurance industry with strong experience in core system delivery, integrations, and API-driven feature design (policy, claims, billing, underwriting).
• Hands-on experience working with Guidewire InsuranceSuite including understanding of configuration, product models, entities, workflows, and integration points.
• Deep understanding of insurance lifecycle processes and their technical implementation: new business, underwriting rules, policy changes, renewals, cancellations, FNOL, claims processing, payments, billing schedules, and accounting feeds.
• Strong ability to translate business requirements into system logic, interface definitions, data mapping documents, and technical acceptance criteria.
• Practical experience analyzing API specifications, designing integration flows, and collaborating with developers/architects during solution design and implementation.
• Proficiency with Agile tools (JIRA, Confluence) and experience delivering within Scrum or SAFe structures in multi-team, multi-vendor environments.
• Exceptional communication skills in English, able to interact with both business stakeholders and deeply technical teams in global insurance programs (German or French is a plus).
• Strong analytical mindset with proven experience in system analysis, problem decomposition, data flow understanding, and cross-functional collaboration across underwriting, actuarial, operations, and technical engineering teams.

• Act as the key liaison between insurance business teams (Underwriting, Claims, Policy, Billing) and technical delivery teams, translating insurance processes into detailed functional, integration, and system requirements for complex core-system implementations.
• Lead end-to-end definition of features for Guidewire Core Suite (PolicyCenter, ClaimCenter, BillingCenter) or other insurance platforms, including configuration, integrations, data mapping, and workflow logic.
• Analyze and document API specifications (REST/SOAP), including quote/bind flows, claim events, billing transactions, payment interfaces, and integrations with pricing/rating engines.
• Map and optimize insurance workflows using BPMN and translate them into system behaviors, screen flows, entity models, validation rules, underwriting rules, and event triggers.
• Work closely with architects and developers to design integration patterns, data transformations, and service contracts between CRM, PAS, Claims, Billing, Underwriting Workbenches, and external data providers.
• Validate target solution architecture designs for compliance with insurance regulations (IDD, Solvency II), audit requirements, product rule frameworks, and cross-system data integrity expectations.
• Use JIRA and Confluence to manage detailed user stories with technical acceptance criteria, maintain interface specifications, track defects, support PI planning, and maintain traceability across multiple delivery streams.
• Support end-to-end test cycles by preparing detailed test scenarios, validating integration behavior, analyzing API requests/responses, and verifying system configuration correctness across environments.