Order Management Transformation Consultant

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, over 420,000 team members in more than 50 countries, delivering end-to-end services and solutions across strategy, technology, design, engineering, and business operations. The Group reported 2025 global revenues of 0.5 billion.

• Minimum 4 years of experience in the Order Management area with expertise in target operating model design, process design (process flows, narratives, operating procedures, control frameworks) and documentation preparation.
• Good knowledge and working experience with SAP supply chain modules (SD, MM, TM, WM).
• English at CEFR Grade C1 (Advanced) or equivalent.
• Excellent communication skills with the ability to interact at various levels of clients' organization with experience in client-facing activities (i.e., workshops, presentations, training).
• Experience in project-based work with frequent client interactions.
• Excellent organizational and time management skills as well as strong analytical skills and attention to detail.
• Experience working in a global and complex business environment (BPO/SSC experience).
• Experience in the consulting industry is a plus.

• Participating in the development and delivery of Order Management projects for various global clients.
• Collaborating with Transformation Managers to craft and deliver end-to-end fulfillment business solutions.
• Taking ownership of project deliverables related to documentation of process challenges, potential improvements, benefits analysis, reporting, and business cases.
• Contributing to projects for both external clients and internal Capgemini Business Services engagements.
• Applying various process improvement methodologies (e.g., Lean Six Sigma / DGEM Benchmarking) within your area of expertise for continuous improvement and transformation.
• Creating and conducting compelling presentations and advocating for your ideas with clients.
• Supporting facilitation of client meetings within your business area, driving consensus and agreement among all stakeholders.
• Building lasting relationships with client stakeholders that lead to successful future opportunities.