Slovak Speaking Customer Service for Data Analytics Company in Greece

Mercier Consultancy is a strategic partner specializing in connecting companies with top-tier talent and optimizing outsourcing solutions across various industries including customer service and technology.

• Fluency in Slovak and English, with strong communication abilities
• Excellent customer service orientation with a problem-solving mindset
• Previous experience in customer service, particularly in technology or data analytics, is preferred
• Able to manage multiple inquiries and tasks in a fast-paced environment
• Detail-oriented with strong organizational skills
• Genuine interest in data analytics and technology, eager to assist clients
• Familiarity with customer support software and CRM systems is a plus

• Deliver high-quality customer service in Slovak via phone, email, and chat regarding data analytics inquiries
• Assist clients in understanding data analytics products and how they can meet their needs
• Resolve customer issues and provide solutions in a timely and professional manner
• Document customer interactions and requests accurately in the CRM system
• Collaborate with data analytics teams to address complex inquiries and ensure effective service delivery
• Gather feedback from clients to inform improvements in service offerings
• Stay updated on the latest trends in data analytics and relevant technologies