IT analyst - Senior

• Experience and knowledge at senior level in Adobe Experience Platform.
• Experience with Adobe Journey Optimizer.
• Proficiency in JavaScript.
• Experience with Postman.
• Knowledge of REST API.
• SQL skills.
• Experience with Kafka.
• Campaign management expertise.
• Marketing Automation experience.

Nice to have:

• Data Collection Strategy.
• Identifying and assisting in the resolution of technical issues.
• Real-Time Customer Data Platform (CDP).
• Working knowledge of databases such as SQL.
• Data Modeling and Customer Profile Experience.
• Enhancing AEP by extending frameworks and introducing new concepts.
• Good knowledge of AEP, Adobe IO, and integration with Adobe Experience Cloud products.
• Subject matter expert on all aspects of AEP or any CDP.
• Strong verbal and written communication skills.
• AEP/AJO Certification.
• Hands-on expertise in any Campaign Management Tool.
• Experience with online survey tools (e.g., Qualtrics) is beneficial.

• Proactively build connections with internal stakeholders and vendors to capture information needed for analysis and suggest solutions.
• Write Business Requirements Documents (BRD) and User Stories.
• Define the technical solution with pros and cons of approaches.
• Present sophisticated ideas in simple formats understandable by business leaders and non-technical marketers.
• Define and map out complicated data solution needs.
• Complete data analysis, modelling, and mapping to make use cases easier to build.
• Analyze the customer's use case and available data to prepare for data modelling (e.g., XDM and Field groups) that meets customer needs.
• Lead and educate others on the functional and technical capabilities of Adobe Experience Platform (AEP).
• Collaborate closely with technical teams.